ZeepUp

UK guide for partners

How to set out
your offer

People on ZeepUp choose who cooks for them, then order several meals at once. Before they order, they need to know who you are, what a bundle costs, when to order, what is in each dish and how it reaches them. This guide shows you how to set that out.

The listing, piece by piece

A ZeepUp listing has three parts: meal bundles of 2, 4 or 8, specials, and bakery. Camden Roast House is a sample kitchen. Its cook, dishes, prices and allergens are examples only. Change the bundle and add dishes to see how it works. The prices update when you change the base price in Set your prices. Your listing may look different in the app, but the information and its order stay the same.

Sample listing

Camden Roast House

Sam, Camden NW1

I learned to roast in my dad's pub in Hull, then spent nine years at a Smithfield chophouse. Now I cook Sunday food for the rest of your week.

Who is cooking

People on ZeepUp pick a person first. Give your name, your area, a photo of you and one specific fact about how you learned to cook.

Write "nine years at a Smithfield chophouse" or "my mother's kitchen in Port of Spain". Leave out "passionate about food".

This week's menu

Roasts and slow-cooked mains, chilled and ready to reheat. Choose a bundle, pick your dishes, and I'll cook them on Saturday.

Order byThursday 19 November, 20:00
ArrivesSunday 22 November

When to order, when it arrives

Say what people get in one sentence. Then put the cut-off and the handover together at the top, with the day, date and time. Customers plan their week around it, and you cook to a known number of orders.

Delivery

NW1, NW3 and NW5. Sunday, 12:00 to 16:00. I'll text you a closer time that morning.

Collection

Camden Town NW1. Sunday, 12:00 to 14:00.

Where you can reach

List your postcodes and collection point before anyone chooses food. Customers should know the expected delivery time when they order, so give a window and confirm a closer time on the day.

Choose your bundle

Three bundles

Show the price per meal and the total on each one. The price per meal falls as the bundle grows, which gives people a reason to order more in one go.

Write "Any 2 dishes" so nobody has to look for fine print.

Add one short line on storage and when to eat. A bigger bundle has to last longer, so say what to do with the rest.

Label the smallest "Try us" and the largest "Best value". Use "Most popular" only once your orders show it.

Dinners slow and warming

Roast Chicken Leg

sage gravy, carrots, roast potatoes

2

Chicken leg roasted on the bone until the skin crisps, with golden potatoes and honey-glazed carrots. A pot of sage gravy on the side.

Portion
1 leg, about 450g with sides
Keeps
3 days in the fridge. Freezes well. Oven, 20 min at 180°C.
Nutrition
640 kcal · 42g protein · 52g carbs · 28g fat · 7g fibre
Allergens
Cereals containing gluten (wheat) · Celery · Milk

Beef Shin Pie

buttered greens

1

Beef shin braised in ale for five hours, under a shortcrust lid. Served with buttered cabbage and peas.

Portion
1 individual pie, about 420g with greens
Keeps
3 days in the fridge. Freezes well. Oven, 25 min at 180°C.
Nutrition
710 kcal · 46g protein · 58g carbs · 32g fat · 6g fibre
Allergens
Cereals containing gluten (wheat, barley) · Eggs · Milk · Celery

Roast Cauliflower

green lentils, tahini yoghurt

1

Half a cauliflower roasted with cumin and lemon, over braised green lentils. Finished with tahini yoghurt and toasted almonds.

Portion
Half a cauliflower, about 400g with lentils
Keeps
3 days in the fridge. Do not freeze. Oven, 15 min at 180°C.
Nutrition
445 kcal · 19g protein · 42g carbs · 20g fat · 13g fibre
Allergens
Milk · Sesame · Tree nuts (almonds)

4 of 8 dishes chosen, 4 to go£78.00

Every dish, the same lines

Name, what comes with it, how it is made, portion, how it keeps, allergens. Keep them in the same order on every dish so people can compare at a glance.

Group dishes by meal and give each group a few words of mood.

The rules for each line are in Write your dishes.

Special

Whole Roast for Four

feeds 4, 8 available

£52.00

A whole chicken with roast potatoes, carrots, greens and a jug of gravy, ready for the oven.

Order by
Thursday 19 November, 20:00
Allergens
Cereals containing gluten (wheat) · Celery · Milk

Specials

Specials sit outside your bundles: a roast for four, a festive box, or a dish that costs too much to sell at your bundle price. Give each one its own price, number available and cut-off.

Bakery baked on Saturday

Seeded Sourdough Loaf

800g loaf, 12 available

£6.50

Slow-fermented white and wholemeal sourdough, crusted with sesame, linseed and pumpkin seeds.

Keeps
3 days in a bread bag. Freezes well.
Allergens
Cereals containing gluten (wheat) · Sesame

Treacle and Ginger Loaf

8 slices, 6 available

£14.00

Dark, sticky loaf cake made with black treacle and stem ginger.

Keeps
5 days in a tin.
Allergens
Cereals containing gluten (wheat) · Eggs · Milk

Bakery

List bread, cakes and bakes by the item, outside your bundles. Give each one a size, a price and the number available. Allergens and keeping times work the same way as for dishes.

Allergen notice

All food is made in a kitchen that handles cereals containing gluten, eggs, milk, celery, sesame and tree nuts. If you have an allergy, message me before you order.

One line for the whole kitchen

Dish allergens say what is in the food. This line says what else is in your kitchen. List every allergen you handle, and update it when your ingredients change.

How it reaches you

Chilled, in recyclable boxes. Every box carries the dish name, allergens and use-by date.

Need more than 8 meals? Message Sam about a one-off menu.

How it reaches them

Say how the food travels and what is on each box. Allergen information has to reach the customer again at handover. Add one line for people your bundles don't fit.

Set your prices

  • Offer 2, 4 and 8 meals. Two lets someone try you. Eight covers dinner for two people over four nights.
  • Use one price per meal in a bundle. Customers can then pick any mix. If a dish costs much more to make, sell it as a special.
  • Start with your base price. This is the lowest you can charge per meal, on your 8-meal bundle. It has to cover ingredients, packaging, your time, delivery and ZeepUp's commission.
  • Build up from the base. Smaller orders cost you more per meal in cooking time, packing and delivery, so the 4-meal and 2-meal prices sit above it.
  • Price specials and bakery by the item. They sit outside the bundles and this calculation.
BundlePer mealCustomer pays
8 meals (base)£9.75£78.00
4 meals£10.25£41.00
2 meals£11.00£22.00

The 4-meal price is 4% above your base and the 2-meal price is 12% above it, rounded up to the next 25p. The sample listing updates as you type. Check that a 2-meal order still pays for its own packing and delivery.

Write your dishes

Use the same fields, in the same order, on every dish.

  • NameRequired

    What it is, in plain English. Five words at most.

    Roast Chicken Leg

  • Comes withRequired

    The sides or the sauce, in lower case.

    sage gravy, carrots, roast potatoes

  • DescriptionRequired

    Two sentences, under 35 words. Main ingredient, how you cook it, what comes with it, how you finish it.

    Chicken leg roasted on the bone until the skin crisps, with golden potatoes and honey-glazed carrots. A pot of sage gravy on the side.

  • PortionRequired

    A count or a weight, so people know how much they get.

    1 leg, about 450g with sides

  • Keeping and reheatingRequired

    How long this dish keeps, whether it freezes and how to reheat it. Base this on your food safety procedures. The bundle description carries the short version.

    3 days in the fridge. Freezes well. Oven, 20 min at 180°C.

  • AllergensRequired by law

    Name every one of the 14 in the dish, including those in sauces and bought-in ingredients. If there are none, write "None of the 14 declared".

    Cereals containing gluten (wheat) · Celery · Milk

  • PhotoRecommended

    One per dish. Daylight, your own food, no stock images.

    The dish in the box it arrives in

  • NutritionOptional

    Add it if your customers care and you have worked it out properly. Protein × 4 + carbs × 4 + fat × 9 + fibre × 2 should land within about 10% of your kcal figure.

    640 kcal · 42g protein · 52g carbs · 28g fat · 7g fibre

Say what is on the plate

  • BeforeChicken curry. Delicious homemade curry.
    After

    Chicken Karahi

    basmati rice, kachumber salad

    Chicken thigh cooked down with tomato, ginger and green chilli until the sauce clings. Served with basmati rice and a sharp cucumber and onion salad.

  • BeforeLasagne like nonna's.
    After

    Beef Ragù Lasagne

    green salad, lemon dressing

    Ragù cooked for four hours and layered with fresh egg pasta and béchamel. Served with a green salad in a lemon dressing.

  • BeforeVegan bowl, healthy and tasty.
    After

    Spiced Chickpea Stew

    brown rice, preserved lemon

    Chickpeas simmered with tomato, cumin and smoked paprika, then finished with preserved lemon. Served over brown rice.

Allergens and claims

This section covers how to show allergens and claims on your listing. Your wider legal duties are in the HomeChef checklist.

  1. 1. Before they pay

    Show allergens on the dish, or no more than one click away.

  2. 2. When it arrives

    Put a sticker on each box, or send a menu whose dish names match the boxes.

    Roast Chicken Leg. Contains: wheat, celery, milk.

The 14 allergens

  • Celery
  • Cereals containing gluten (name the grain)
  • Crustaceans
  • Eggs
  • Fish
  • Lupin
  • Milk
  • Molluscs
  • Mustard
  • Peanuts
  • Sesame
  • Soybeans
  • Sulphur dioxide and sulphites (over 10 parts per million)
  • Tree nuts (name the nut)
  • "May contain" has to be specific. Write "may contain sesame", and only for a real risk you cannot control. Never write "may contain allergens".
  • A free-from claim is a guarantee. If you use wheat flour and cannot separate it by time and space, make no gluten-free claim. Vegan food can still carry allergens from your kitchen.
  • Tell people about changes. If a customer asks you to change a dish, mark that change on what you send them.
  • Selling ready-packed boxes in person? Boxes packed before the customer chooses them, at the place you sell them, need a full label: name, and ingredients with allergens emphasised.

Words with rules attached

If you writeThis must be true
High protein, protein-richAt least 20% of the dish's energy comes from protein.
Source of proteinAt least 12% of the dish's energy comes from protein.
No added sugarNo added sugars and nothing added for sweetness. Honey and syrups count. If sugars occur naturally, also say "contains naturally occurring sugars".
Low fatNo more than 3g of fat per 100g.
High fibreAt least 6g of fibre per 100g, or 3g per 100 kcal.
Treats, prevents, curesNever use these about food.

To work out the protein share, multiply protein grams by 4 and divide by kcal. The Roast Chicken Leg is 42 × 4 = 168 kcal out of 640, or 26%, so it qualifies as high protein. The Roast Cauliflower is 19 × 4 = 76 kcal out of 445, or 17%, so it qualifies only as a source of protein.

Your offer sheet

Fill this in, copy it, and send it to your ZeepUp contact or to info@zeepup.com.